Verizon customer service

Verizon customer service

Verizon is a well known broadband telecommunications company and the largest US wireless communications service provider. They are offering an extensive portfolio of communications services, putting their customers and their needs first. Verizon was founded in 1983 and the headquarters is situated in New York. Today they have more than 100 million of postpaid customers and over 1,700 retail locations all over the U.S.

Despite the modern technology implemented into networks, they are here to offer support to our customers at any time. Verizon is committed to providing the best services and care to the customers and on becoming their first choice in communication.

Verizon customer service is available to solve any problems and technical difficulties for you. But before you can get in touch with them, you musts first go to their official website. Follow this link and select the concerned service, so that the customer support can properly address your needs and questions.

Verizon Customer Service Email

There is no Verizon email provided on the website. There is an Email Us option though, and by clicking on it, you will have the option to send them a form email.

Verizon Online support

Verizon’s official site provides customers with online support. They can help you regarding your every issue. Here u can choose between the given options of issues or ask a question. Also they have a section of FAQ where u can easily find your problem and solve it within a moment.

To surf to their website is one of the best ways to find any information you need. You can browse and find all kinds of helpful info you need. I won’t mention dozens of pages with offers and deals. Just go to the support tab, and you will find everything you need there.

First, you need to choose a topic, so you can be connected with the right person or service. For example, if you have TV issues, just click on the TV icon and follow the choices below. You will get the tips without getting in contact with a live agent. If that doesn’t help, you can always go to a forum (you can find that option on the same page) or choose an option “Ask Verizon” a virtual assistant.

Verizon automated agent

For better support of Verizon’s customers, they have incorporated an automated virtual agent, where u can ask your questions and have your issue solved very fast. And this live chat is also free and very reliable.

Verizon customer service numbers

There are a couple of Verizon customer service numbers that you should know about, when you are looking for a number that you can call. Here are the most essential numbers that you can phone:

  • Support number for all enquiries and questions, you can phone 1-800-837-4966
  • Customer service; 1-888-553-1555
  • Credit report number 1-877-325-5156
  • Mobile broadband customer service number 1-800-786-8419 – Press #, then 2 to reach customer service.

These are the basic numbers that you should remember from Verizon.

You can also sign in for a Premium Technical Support, available 24 hours a day, 365 days a year. Price is $14.99 per month for unlimited technical support requests and $89.99 per incident on an as-needed basis.

Verizon mail support service

If you prefer sending emails in order to get detailed instructions for your issue, than Verizon provides its email address where u can turn to:

P.O. Box 4846
Trenton, NJ 08650-4846

The main address for Verizon head office is

1095 Avenue of the Americas
New York, NY

Verizon chat

The great thing about Verizon, is that you can contact them through live chat also. There you can get instant answers to the questions that you might have.

Click on the grey virtual assistant button “Ask Verizon” and a chat window will open.

In case you use some popup blocker function, this chat window might not open. First disable then the popup blocker function for this site. Now you can start chatting with Verizon customer support or browse the FAQ on the right side and select the subcategory of your question.

You can also use the forums for getting the answer that you are looking for without any problems.

You can also go to the Facebook page and try asking your question there and discuss that question with the customer service on that social page.

Verizon FAQ forums

Believe it or not but you can find a lot of helpful and useful tips in the Verizon forum. A lot of people are sharing helpful insights and experiences.  Many times your questions was solved by another user and you can read about exisiting solutions to fix it. If you are interested you can click on this link and go to their forum site.

Verizon customer support review

So, if you have a problem, don’t hesitate to turn to your favorite type of Verizon customer support. They have a real approach to the customers and will certainly get your problem solved. The Verizon Company is a very reliable partner when it comes to your communications.

All in all, if you have a problem regarding the Verizon company or some of their services, you can contact them in several ways and your problem should be solved pretty soon.

The Verizon customer service is fast and helpful. Many customers seems happy – if you like you can use the comment function to share your experience.

Verizon customer service time

The great thing about Verizon customer service is the fact that you can use their customer service number any time of the day, 7 days a week. There is always an agent that is standing by to answer your enquiry correctly.

If you are using the live chat, you will also be able to use it anytime, and there will be an agent with you as soon as possible. If you need to wait for an agent, this is because there are many enquiries and the agents are all busy.

Verizon is America’s largest wireless communications services provider that you can use. Their customer service is good with a fast response. This is a successful communication service provider that is in business for more than 33 years.

If you have anything to share about their service, just leave a comment below.

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