Omegle Customer Support in 2021 – incl. 7 Must-Know Tips to Avoid a Ban

Omegle customer support

Do you like chatting with strangers online? Then you’ve probably heard about Omegle — the most famous website for having conversations with random people in real-time for free. It sounds like a fun site, right? Not so fast…

Although Omegle is a great place to meet fun strangers, it’s also a website that has rules and if you break those rules, you can get banned. In fact, the website is currently infamous for how easily it bans users.

So if you want to have conversations on Omegle without worrying about getting banned, you have to learn the right way to use the platform.

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What’s the right way to chat on Omegle, you ask?

That’s what we will discuss in this post. We will explain the reasons why Omegle bans users, how long the bans typically last, and share 7 must-know tips to avoid getting banned.

Why Omegle Bans Users?

When users get banned on Omegle, it almost always boils down to one thing: a violation of the rules.

However, many people often don’t even know that they’ve done anything wrong, or at least nothing that’s worth reporting. The same can happen to you if you’re not familiar with Omegle’s policies.

Since the entire list of Omegle’s policies is too long to be discussed here, we will talk about the three most common reasons why Omegle users face bans.

1. Behaving Poorly

The goal of Omegle is to provide users with a safe environment in which they can meet people from all over the world, chat about topics that interest them, and make new friends.

In order to meet that goal, Omegle has an algorithm that monitors each user’s behavior on the platform. It automatically suspends any user who has a suspicious IP address or is flagged as engaging in unwanted behavior.

There are three main things that Omegle considers as unwanted behavior:

  1. Being racist, sexist, or abusive.
  2. Spamming, trolling, or engaging in any other form of activity that aims to waste other people’s time.
  3. Frequently dropping out in the middle of conversations. So if you have a weak internet connection that disconnects frequently, you’re likely to get banned.

2. Offending Other Users

The second most common reason people get banned on Omegle is because they are reported by another user. This typically happens when someone creates an abusive or harassing profile, or acts unkindly toward other users.

That being said, it’s important to remember that Omegle is a communal site where people come to chat and make new friends, — not fight people in real time. So as long as you follow the rules, you have nothing to worry about.

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3. Breaking a Rule You Didn’t Even Know Existed

If you have been banned from Omegle for apparently no reason, it’s likely that you’ve overlooked a rule or haven’t read the Omegle Terms and Privacy Policy in full. There are many rules in place, including the following:

  • Children under 13 are not allowed.
  • Teens under 18 can only join with their guardian’s permission.
  • Using bots to start automatic chats is forbidden.
  • Transmitting nudity or sexually harassing anyone leads to a permanent ban.
  • Publicizing other peoples’ private information is not allowed.
  • Making statements that defame or libel anyone is not tolerated.
  • Violating intellectual property rights leads to an immediate ban.

So if you haven’t already, read the entire list of Omegle Terms and Privacy Policy to ensure you know what’s allowed and what can lead to a ban.

How Long the Bans on Omegle Typically Last

Omegle’s ban length varies by the alleged reason for the ban. For instance, a first time offender typically receives a short ban which lasts up to 5 days. Whereas, a repeat offender may be banned anywhere from a few weeks to several months.

The worst bans are for those who commit a severe policy violation, like being racist, sexist, or abusive. Such behavior often results in an immediate permanent ban.

7 Must-Know Tips that Will Ensure You Don’t Get Banned on a chat room

By following the advice shared in these seven tips, you can minimize your chances of getting banned from Omegle.

1. Know the Rules and Act Accordingly

As we discussed earlier, Omegle has a set of rules and policies that you must abide by. If you break any of those rules, it won’t be long until you get banned.

So it’s a smart idea to familiarize yourself with the official list of Omegle’s Terms and Policies to ensure you can always act according to the rules.

2. Don’t Be Rude

When people report you, a ban is highly likely. The best way to prevent that from happening is by always being nice to other people and trying to have a real conversation with them.

3. Get a Stable Internet Connection

Imagine this. You’re chatting with a stranger online. You start to like them. The conversation is going great. But, all of a sudden, they just leave the chat because their connection dropped. In such a scenario, you would have no idea why the other user left and you will likely feel bummed out.

That’s why Omegle bans people with poor internet connections as they ruin the experience for other users.

So if your net connection is unstable, you should get it fixed.

4. Strike Up Interesting Conversations

Another reason Omegle bans people is because no one wants to chat with them. For instance, if a user (like yourself) gets dropped out of more than two conversations in a row, the Omegle algorithm assumes they’re doing something wrong and as a result, it automatically imposes a short ban.

To prevent that from happening to you, we recommend adding the topics you’re interested in to find people who share your interests and are more likely to chat longer with you.

5. Avoid Using Restricted Words

Omegle has a dictionary of restricted words. If you use any of those words too often, you will be banned automatically. So learn them all and replace them with alternative words whenever possible.

6. Make Sure There’s No Music Playing In the Background

Playing music in the background means you might be violating the author law — which is not allowed on Omegle as it can lead to a lawsuit.

7. Never Use Offensive Language

Whether a user is being rude to you or a troll is trying to bait you into saying something offensive, always take the high road. Trust us, saying what you want to say in the heat of the moment is not worth a ban, especially since you can just report the user, close the chat, and move on to the next!

After following the advice mentioned in the seven tips we just discussed, if you still get banned and have no idea why, appeal to the support team and ask them for a ban removal. They will either state the reason you got banned or apologize and remove the ban if it’s a mistake on their end.

Where to find the Omegle customer support?

Unfortunatly Omegle chat doesn’t have a traditional customer support service and they don’t have many options if someone wants to contact them. The only thing you could do if you are having an issue, is to leave a feedback to the Omegle integrated messaging system on their Omegle website.

You can find it on the bottom of the Omegle’s site – Send feedback to the Omegle staff. Provide your email, type your message and send the feedback. Hopefully you will get an answer soon. But we found out, that this option is not much responsive.


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Omegle FAQ – self service

So, you can’t really get in touch with their experts. The only thing that could maybe help you when you have a question or issue is the articles that can be found on their official site. There are many articles that teach different stuff regarding the usage of the online chat. So, let’s hope, you will be able to find the answer you need. Another way to get your questions answered, or at least try to find an answer is the FAQs about Omegle. There are many answered questions; maybe you will find your solution to your issue here too.

Omegle on Facebook & Twitter

Omegle has a social network accounts on Facebook and Twitter. Also, people can connect their Facebook profile to the chat in order to provide more information if they want. So, on these social accounts, people may be able to find some answers about issues, but certainly not so detailed.

Omegle customer support review

Omegle is an online chat that allows people from America to chat with someone randomly picked. This chat is actually a great way to find new friends and enjoy a great talk with a stranger. The chat is anonymous and your identity is totally safe, only if you want to reveal it to someone. Also, you can escape from the chat whenever you want. Omegle gives people an option to add their interests in order to hook them up with somebody that has similar ones. But, this is not necessarily required.

So, when we get all the Omegle information from above together, the conclusion about Omegle chat is that they don’t have a customer support service or a number where customers can get in touch with them. Therefore, it is very difficult to find Omegle support on your questions, but you can find further information in the Omegle FAQ. Good luck and lots fun on the free chat Omegle.

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  1. I have to do a captcha before every single interaction. I am not a robot but this is very annoying and I do not want to do a captcha every single time.

  2. Gsss you get banned for telling a guy to put his dic* away in a (MONITORED) room/site…wow this is crazy

  3. My ISP is Fiber and uses CGNAT (carrier grade NAT) which means my IP can be shared with many people. I love my ISP but someone in the neighborhood must be being naughty because I can NEVER get on omegle. It’s always banned. A couple of times I can catch it when it’s not banned……but it never lasts. The next day I’ll check and it’s either (totally banned) or it’s the captcha between every connection. They really should find a solution instead of IP bans because if one person gets banned, everyone on that IP is banned.

  4. I have been banned for no reason. People are out here preying on children and showing their parts to younger people, while me and my friend promote our YouTube channel on this website. This is the only website I can promote well and tends to work out well. Please unban me…

  5. I am putting in to my government in Australia to have this site banned. Pedaphiles can access this site to children, and masturbate live, WTF.

  6. Sir/Madam
    Many bots have slipped into the banned section and so i am unable to meet real people since a day. Pls filter these bots and unban them so that it becomes easier to chat with real people as it had been before.

    1. Your verify thing is fucking annoying my cam is on my face is on cam I’m talking and they see me skip not my fault people cant have conversations anymore just fucking horny and I’ve had it I’ve enjoyed Omegle like chatting with people but can’t use if the verify won’t let me.

  7. My Webcam was on some other weird software which is used for camera photography and obviously omegle must of thought it was some time of fake webcam and I got permanently banned. So please unban you

    Many thanks.

  8. I got banned for leaving a black screen bc i was getting my food- unban me because that’s not a valid reason to be banned.

  9. Hey, when i m open omegle. It puts me on adult site. So please can you suggest me how can i manage this

  10. Make a better place for young people to enjoy not to be used in some kinda sick way were people like 21 and older are using them to get naked pictures and more nasty stuff in chat under interest gay
    And especially reporting that person in chat I have not been able to find that option there

  11. Hey omegle. I was banned a little while ago and I believe it was because I have an external webcam that I use and instead of pointing it at my face I would point it at the other persons webcam just as a funny harmless joke, many people I came across found it funny and eventually skipped. I think the issue might have been that the banning software or whatever it might be saw that I was hacking into other peoples web cams. I really enjoyed using this platform especially during this lockdown where its hard to meet new people. I’ve been banned for probably at least 8 months now and every here and there I check in to see if I was am unbanned, unfortunately no luck, I was really hoping I could get one more chance on this app. I wont do the webcam thing any more. All I ask is that I can meet the people on this platform again. Thanks for taking the time to read this.

  12. Im over 20 and just got ban. I really don’t know why i have never done anything weirdn or inaporoprate on the site and i really dont know what i did wrong i just wanna make friends and chat!?!?!? would anyone know how to unban my account im kinda freaked out at the fact that im banned

  13. I am trying to use omegle in my new android. But, all the time I am able to chat, but I am not visible to the other person and the other person is not visible to me. Idk why. Please help me to resolve the issue 😒!

  14. Hey Omegle , I am so sorry I made a mistake multiple times but I would really appreciate if you could unban me. I promise I won’t make any trouble again. Thank you!!

  15. Pls can you just delete me and ill never come back, I was trying to do it for fun and it was my first time on there just pls delete everything of mine. Yall know what it is just plsss im begging youuu, im crying right now plsss imm sorry I got on it and in a minor I promiseee I wont do it ever again. Im so so scared for my life right noww

  16. Im sorry im doing this again i just need to to be done like nowwwwww plssss remove everthing from omegle thats about me!!! Plsss i knowww i showed you know stuff stufff so plsss can you get all tjat stuff off there, you can keep be banned even just take all the videos offfff plssss lve alreayd had a panic attack nowww

  17. I WAS ON THE ROBLOX TAG PLAYING ROBLOX i had my laptop turned to my tv so i was showing my gameplay when suddenly I GET BANNED FOR NO REASON! I woke up today to a ban so wtf yalls moderation sucks ass! I didn’t even do anything! So playing roblox and showing people is innapropriate and violates your terms now???

  18. I was banned because I was being spanned skipped but I was following the guide line it don’t event have a chance to load so no one saw me then I was band I thick my computer was hack or something and Sam thing on my phone.

  19. Technical error: Server was unreachable for too long and your connection was lost. Sorry. 🙁 Omegle understands if you hate it now, but Omegle still loves you

  20. To,
    Team Omegle

    I’m sorry to Omegle
    I have been banned and it’s totally my own fault for using a very bad word
    And I’m giving my words that it would be naver happen again
    And some internet problem facing on my area so I’m saying advancly sorry
    I wish Omegle will forgive me for my first mistake and unbanned my account
    Thank you

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