Wells Fargo customer service

The contact details for Wells Fargo

Wells Fargo is a banking and financial institution where you can get any banking services from. It doesn’t matter if it’s for personal use or for financial assistance on businesses.

Wells Fargo has been founded in 1852, making this business older than 100 years. This is the world’s second largest bank and the third largest bank in the United States of America by assets. Their headquarters is in San Francisco, California. In this article you find the main Wells Fargo customer service information.

Wells Fargo customer service address

If you are going to send mail to the banking institution, you need to know these addresses. There is more than one address, and you should use it, depending on the reason for sending the mail. Head office’s address is:

Wells Fargo
420 Montgomery Street
San Francisco, CA 94104

  • If you want to send mail to checking and savings account, then you should use this address:

Wells Fargo Bank
O. Box 6995
Portland, OR 97228-6995

  • For home mortgages:

Wells Fargo
P.O. Box 10335
Des Moines, IA 50306-0335

  • For customer service:

Wells Fargo Customer Service
P.O. Box 560948
Charlotte, NC 28256

  • And for student loans you need to write to:

Wells Fargo Education Financial Services
P.O. Box 5185
Sioux Falls, SD 57117-5185

These are the most important addresses that you need to know of Wells Fargo for any enquiries or problems.

Wells Fargo Hotline

If you want to call them and don’t want to send them mail, then you should know the following contact numbers. These are important numbers for Wells Fargo customer service that you need to know:

  • For general banking, you can call 1-800-869-3557
  • For online and mobile banking, you can call 1-800-956-4442
  • For hearing, impaired people, they can call 1-800-877-4833 for further assistance

Wells Fargo Email

There are two different ways that you can contact them for any enquiries or problems that you might have. The first one is by email. You can report anything by email and they will get back to you as soon as possible. You can send an email directly from their website.

The second way is if you are going to Wells Fargo personally. There are many banking stores all over the US where you can go to for assistance.

Wells Fargo hotline availabiltiy

If you are going to the walk-in store, their operating time is normal business time. However, if you are contacting them through telephone, you can call them 24 hours a day, 7 days a week.

Wells Fargo – Services that you can expect

There are many services that you can expect from Wells Fargo. This is a banking institution that is giving loans, student loans, mortgages and offer normal banking to personal and businesses.

These was the most common Wells Fargo customer service information for customers. This is one of the most common banking institutions in the United States of America, where people are going to daily. This is where anyone can get financial assistance.

One thought on “Wells Fargo customer service

  • January 22, 2019 at 11:22 pm

    A problem in branch 3019 where all the entrance and exits leading to the teller boths must cross into employee

    only areas and cannot be avoided by customers making deposits via the tellers.

    This particular branch has a staircase leading to a lower level to reach the tellers. The problem is that office

    equipment is situated by the staircase leading to the tellers and there is no way to avoid this since the

    surrounding area appears to be employee work areas with desks, carpet and office equipment. One cannot

    get to the tellers without crossing into this area.

    An employee branch manager on this particular visit, where the purpose was to deposit funds, indicated I was

    violating bank policy by being in close proximity to the fax machine ofice equipment which he deemed secure

    and sensitive. My response was actually to take one step and stand on the down stair to appease the


    In my experience a secure and sensitive fax machine is not put into the common areas. However I worked for

    the federal government and not a local bank. I have worked as a loan officer and used Wells Fargo mortgage

    products because they were superior programs though. I do like Wells Fargo.

    Normaly in my experience a customer has easy undisturbed access and egress and regress to make a

    deposit however, this branch, # 3019 Pan Am brach Fairfax, Va, in my opinion does not make this access and

    egress and regress possible without coming into violation of bank policy. This makes an unpleasant


    The climate is winter so my attire was heavy coat with a stocking knit hat so perhaps another reason was I was

    identified as a potential thief. This however would not excuse the condition of the office area for employees only

    being also the area where customers must cross into to get to a teller to make a deposit and be informed you

    are violating their policy.

    Please look into this matter to avoid any future problems.


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