Amazon is the largest Internet-based retailer in the world and it was founded by Jeff Bezos and based in Seattle, Washington. It offers international shipping to some countries and it has separate retail websites for several countries. Because of that, Amazon needs to have amazing customer service.
Amazon Customer Service
Amazon has several options, depending on what problem you have and what method of communication you like. You can choose everything from live chat to finding the Amazon customer service number and giving them a call.
Once you go to the www.amazon.com, you can find “Help” tab pretty easy. When you click on it, you will get options with which Amazon can help you. If you can’t find what you need, you can always search for the solutions or browse help topics. If none of that is helpful, you can continue with the Live Chat.
Amazon Live Chat
Live Chat is one of the most common ways to communicate with Amazon and it is very easy and simple to use. You won’t wait any longer than a few minutes to be connected with someone from customer service, and their response is very fast and accurate.
If you like sending emails, you can send one to Amazon. You can write all of the information in the first email, and if you are lucky enough your problem can be solved in a single email exchange.
If you like this option, you just need to go on their website and select an E-mail option, and your email will be sent from the address linked to the Amazon account.
Amazon Customer Service Phone Number
Calling Amazon is the easiest way to solve your problem, and if you want to reach a customer service agent, you can do that by calling this number:
1 (877) 586-3230 and it is a toll-free number. You will probably listen to some on-hold music, but in the end, you will get in touch with a customer service agent.
You can also schedule for Amazon to call you. Just go to their Contact Us page and select Phone. This will lead you to the page where you can select when you want for Amazon to call you.
Amazon Help Forums
If you like reading about other’s solutions, you can go to the Amazon Need More Help? page followed by Ask the Amazon Community. You can find a lot of articles, comments and solutions in there.
Amazon Mailing Address
If you want to write Amazon a letter, you can send it to this address:
PO Box 81226
Seattle, WA 98108-1226
Amazon is a large company with huge number of clients, so they need to have a decent customer service. All in all, their customers are more than satisfied with it.